Rather than learning the hard way (like I did) why not learn from my mistakes instead? I provide these Client Communication Tutorials for Tier 2 and above Patreon Supporters to teach the essentials of pet owner communication about specific medical issues. New bonus episodes are published monthly.
Miscommunication is easy. It happens all the time. Here are two tools to use to ensure that what is heard is what was meant.
AUDIO: Endoscopy, Surgery or Both?
AUDIO: Canine Neuters
AUDIO: The Blocked Cat